support
Start with the app FAQ. If you still need help, email us with the app name, version, and what happened. We aim to reply within a few business days.
Use this address for product questions, privacy requests, and bug reports.
Please include:
Do not send passwords, payment card numbers, confidential documents, or screenshots with sensitive personal content.
billing
Downloads, in-app purchases, subscriptions, and refunds are handled by the Apple App Store. We cannot process payments or refunds ourselves.
apps
Each app has its own FAQ and privacy policy on this site.
iOS 17+
iOS 17+
macOS 13+
macOS 14+
iOS 17+
common questions
The apps keep your content on the device. There is no Zero Ordinal account and no studio cloud for reminders, voice notes, colors, or documents. See each app’s privacy policy for the exact details.
No. Apple processes every purchase. Use reportaproblem.apple.com, or manage a subscription under your Apple ID.
Markloom is free on the United States Mac App Store. This site does not host a direct download. Open Markloom – PDF to Markdown.
The banner is a short local alert. The full voice note plays after you open the reminder. Delivery also follows iOS Focus, mute, Low Power Mode, and notification permission. See the Lightning Voice FAQ.
macOS requires that permission to read a screen pixel. PixelSpy does not record video or audio and does not upload screen content. Details are in the PixelSpy FAQ and privacy policy.
Each app’s policy is hosted on this site — not on a third-party page.